how to buy a mattress from costco

Costco was high scoring in our Ratings of mattress stores even though it earned, along with Sam’s Club, the lowest scores for service and selection.
The good news is if you’re not happy with the mattress, you’ll receive a full refund, once you’ve hauled it back to Costco.
The best way to judge a mattress is to wear comfortable clothes, remove your shoes, and lie down on the mattress for at least five minutes in each of your sleeping positions, for a total of 15 minutes or more.
So, I was hoping I could turn to you & your readers for information, if possible — do you have any advice about choosing a mattress from Costco? Is there any way to try out Costco mattresses at a bricks & mortar store? Are any of these brands/models sold under a different name in other retail stores, so that I could at least test them out? In particular, I was considering purchasing the Kirkland Signature Stearns & Foster “Boswell” mattress set that’s currently on sale online — but the inner construction/materials don’t match any Stearns & Foster mattresses that I could find at a retail store… and there are no customer reviews of this set online.
So, I was hoping I could turn to the readers for information, if possible — do you have any advice about choosing a mattress from Costco? Is there any way to try out Costco mattresses at a bricks & mortar store? Are any of these brands/models sold under a different name in other retail stores, so that I could at least test them out? In particular, I was considering purchasing the Kirkland Signature Stearns & Foster “Boswell” mattress set that’s currently on sale online.
We bought both kids full mattresses from Costco a couple years ago when we moved.
I’ve never seen the mattress you linked in the warehouse, but I’ve been looking at the NovaForm memory foam one that they do have in store to replace our 7 year old pillow top that has big dents in it.
We have bought two twin mattress/box spring sets from Costco, one for DS, and a few years later one for DD.
The twin mattress on DD’s bed is a Sealy twin from Costco and it’s very comfortable.
I’m interested in getting a memory foam mattress, but don’t want to shell out the money for a king sized tempurpedic.
We bought a Sealy twin with box springs from Costco.
We bought 2 Novafoam mattresses at Costco.
We bought a double bed there about two years ago and it is the biggest piece of crap ever.
Costco does change brands and models on their mattresses from time to time.
Looking for the best mattress for your money? To cut through the clutter of advertising you’ll see out there, the November 2014 issue of Consumer Reports has a look at the best mattresses and mattress retailers.
On the question of retailers, Consumer Reports ranked the Original Mattress Factory stores as the top choice for customer satisfaction.
For innerspring, the best buy choice went to The Original Mattress Factory’s Orthopedic Luxury Firm mattress ($540).
We have sent you an email with a link to change your password.
Consumer Reports tested 12 models from Ikea, Sealy, Serta, Simmons, Stearns & Foster and Tempur-Pedic, plus Costco’s Novaform brand.  Simmons’ performance varied the most in this test.  The manufacturer’s Beautyrest Glover Park Firm Pillowtop (sold at Sears), a CR Best Buy at $780, topped the ratings of conventional, innerspring mattresses while its ComforPedic Loft Crestwood Luxury Plush, $1,920, earned the lowest scores among foam models and overall.
Keep an old box spring if possible.  Replacing the box spring that goes beneath a mattress can cost anywhere from $150 to more than $300.  For those swapping out an innerspring mattress for a new one, keep the box spring if it is not sagging or damaged.  If switching to memory foam, a solid platform may be necessary to provide enough support.  However, for both foam and innerspring mattresses, some brands require consumers to purchase their box spring purchase to receive the full warranty.
Don’t rely on softness or firmness claims – nearly half the mattresses Consumer Reports tested were softer than promised.  Gauge comfort by lying on any mattress in consideration.  Spend at least ten minutes on each side, back, and stomach – depending on typical sleep position.
Mattress makers offer some lines nationally.  Those available at major retailers like Macy’s, Sears, and Sleepy’s are typically exclusive to those chains.  And because retailers often change model names, it’s hard to compare models store to store so use Consumer Reports performance ratings as a guide.
When I bought it, 10 years ago, I first went to downtown’s Sleep Country USA (why buy a mattress anywhere else? Ding!), but all the mattresses there all seemed to start at $1,400, and I wasn’t blown away by the customer service, and then I went to Macy’s, where the customer service wasn’t any better (they couldn’t tell me the difference between what’s inside one mattress and what’s inside another), but at least at Macy’s I found one that I liked well enough and could be delivered to my house for a total of under $1,000.
I avoid mattress stores anymore because of the high pressure and real concerns about getting a used mattress (look it up – lots of stories) I had a sleep number (bought in a store) but after 10 yrs of pain went to and did a mattress comparison – wife & I chose one (The Milan) and have been sleeping pain free since (6 months) the mattress was made new days before we got it and still sealed in plastic.
I’ve had a memory foam style mattress from ikea for about 5 years now and it’s just as good now as when I bought it.
I bought a memory foam mattress on Amazon (Prime!) for under $300, as well as a down feather bed topper and I sleep like a goddamn princess.
They used to have some more affordable (non-organic) options, but now it looks like they only sell the more expensive organic options – the latex mattress, wool topper, and cotton mattress pad I bought now cost almost $3500 for a queen size.
came in here to blow your mind with THE BEST/CHEAPEST MATTRESS EVAR but several people have beaten me to the punch – Amazon has a queen size memory foam mattress that are delivered rolled up in a heavy-ass tube.
Everest Mattress on Elliot! Locally made, family business, very reasonably priced, nice people and great mattresses! They last longer than those name brand mattresses and they are flippable.
I went to the Northgate Sleep Country USA (really, NE Northgate Way has, if you include Macy’s & JC Penney, at least four mattress outlets so it’s worth the bus ride up to spend an hour or two testing brands) and was blown away by the customer service.
Rating is available when the video has been rented.
Ratings have been disabled for this video.
Well we bought our sleep number bed from Mancini's Sleepworld right off the 85 on El Camino, and the salesperson there was pretty friendly and let us try on most of the mattresses in the shop before we made a decision.
My suggestion: Check costco for mattresses with the same features and thickness for absolute rock bottom prices which they wont be able to match, but then again Costco will not give you box spring options and lead time is awful.
I fell in with a Chatham Wells pillowtop but when I looked at the price..over 5,000..I was like no way! So the salesman saw us gushing over this mattress and approached us.. When I told him it was too expensive he said I'll knock it down a 1,000 off.
The same mattress was overpriced at Sleep Train for $1900.00. Just remember the other places work on commission.
BTW, found another online store called The Mattress Expert that can sell the S&F Newgate to me at the same price as 1800Mattress, but with free frame, matt pad and a set of sheets.
We have a memory foam mattress purchased about 8 years ago at some place, not costco.
I purchased a Sealy Birchmere Plush Eurotop to replace it (from Costco of course) and am pain free again! The new mattress was a little cheaper, so oddly enough I actually ended up getting a new mattress and some money back.
Anyway, I ended up buying a gel mattress top from Costco for $100 and after my old mattress completely became a health hazard (I had back pain that put me out of work) I settled for an ikea futon mattress for $89 and I’m a happy camper.
The last memory foam mattress I bought started having similar problems as yours even though i regularly turned it.
The 10" mattress is memory foam on the top portion and standard foam on the lower part.
On of top selling points about memory foam mattress is that you can jump up and down on the bed and the wine glass will not tip over.
While Costco seafood buyer Bill Mardon says his company has entered into a partnership with the World Wildlife Fund to set global standards for shrimp farming, the specific objectives are still being discussed.
"Just because it’s a national brand name, an item of clothing doesn’t have to meet the standards you’ll see in other stores," says Marshal Cohen, chief retail analyst at the NPD Group, a market research firm.
"Costco gets credit for starting down the road," says Tim Fitzgerald, senior policy analyst for oceans at of the EDF, "but they are still very early on." In the meantime, you’re better off buying shrimp at Trader Joe’s, which is much further along on the same path.
That’s why the mattress stores do not like to sell the sleep number and natural latex mattresses.
Sleep Number is the only way to go, always a great night’s sleep even after 20 years…and for those where the weight of the mattress is a problem, you can lift the mattress with one hand.
Luckily, I had a 90 days exchange policy and was able to exchange it for a good old style innerspring mattress (I made sure there was no memory foam or latex portion to it, which was not easy since they put it in almost all mattresse today).
We bought a fantastic, amazing, can’t-say-enough-good-about-it KING size memory foam mattress from that cost $380 and has been the best money we ever spent.
Oh Mary, Mary, Mary…@ Mary Fyock: We can agree to disagree on this one! That’s what is so great about life – we can have different points of view on topics!! Having said that, you should know that we just got advanced blood tests back for one of my children who happens to have high levels of solvent chemicals in his blood (toluene, benzene, styrene, etc.) and the doctor and I are hypothesizing that one of the sources could be the new mattress that he slept on from his toddler days since the home we were living in was free of carpeting and other toxins…Had he not developed serious nail pitting – it looked like someone had pounded nails into his fingernails leaving deep pits – we would never know this.
What happened to the old days of mattresses having a 25 year guarantee? Just recently I’ve seen recommendations to replace a mattress every 8 years, and now 6-7.
However, a 100% latex mattress is quite different and eliminates the common complaints made about memory foam.
We have had our all natural latex mattress (from for 15 years and absolutely love it.
Now you have a bewildering array of mattress options to choose from, including memory foam, gel, latex, inflatables and all natural — just to name a few.
Had I known 12+ years ago that mattresses contained toxins, I probably would have purchased a different mattress.
The best feeling with latex is the not-sinking in part…I don’t want to sink into my mattress…I want to sleep on top of it like a cloud.
The Better Sleep Council recommends trading in your mattress every five to seven years.
I tried a latex mattress, very expensive, and unexpectedly very hot to sleep on.
Keep in mind when dealing with innerspring mattresses that a mattress will have a different name and cover from one store to the next, even though the product may be identical.
Once my husband and I realized all the chemicals involved in the new types of mattress (and the latex pillows), we threw away all the new acquired pillows from our kids beds.
Sleep Number actually pulled all of there beds from non-Sleep Number mattress stores.
We bought a king size healthcare gel memory foam mattress from american furniture warehouse.
If you get a quality mattress with a coil count over 900 and keep it clean, Thompson says you can stretch that life expectancy to 10 or 15 years.
Leisa Rich, would you mind sharing which foam mattress you bought from Overstock? I need to buy two in the next month and I’ve been looking at Overstock.
We bought a memory foam mattress but it has never given him the support he needs.
My mother just bought a latex mattress and finds it very difficult to make the bed by herself because it is too heavy to lift.
My husband and I have had a tempurpedic for about 5 years and we HATE it!! We paid 3,000 dollars for our mattress, desperate for a good nights’ sleep! It does not keep its level of support, just as the pillows lose their stability.
I have an ancient lumpy old mattress and box springs that I have a memory foam topper on and 2 feather bed mattresses tossed on top (which I purchase at Kohl’s online on the day after TG for around $35.00 each-all sizes- and I sleep wonderfully.
I just want a mattress that will not get body divots where we sleep and the hump in the middle, at least not for 10 years, like the mattress companies claim their mattress last.
Does any one have a suggestion of what type of mattress would be good for us? I had hoped the sleep number would be a solution for us, but we have now scratched that one off the list since we have read the reviews.
After reading this site, we’ll be looking at Costco but want to avoid memory foam and get a Latex/mostly Latex mattress.
Our friends strongly recommend the sleep number bed, but after reading many negatives we are looking at a traditional mattress.
I have had to sleep on a PLEXUS Low Air Loss Mattress for the past 3+ years due to chronic pain in my neck, spine and SI joints from an accident.
In all my testing of laying on beds recently…..I get the best relief of my back pain when my legs and head are slightly elevated! I tried one a couple years ago, but the cost was prohibited, so I didnt buy anything…NOW I have to get a new mattress – and again, this provided the best relief…They can be purchased with a variety of mattress styles.
which makes me wonder if a nice new innersprings mattress is still the way to go! I tried (for 15 minutes each) the sleep number and termperapedic, (in all firmness levels).
Remember you will not have a mattress to sleep on for several weeks while it is being “fixed”, they don’t send a loaner.
Through the years I would call that number and leave messages for Back Designs to return my call regarding mattress claim.
We made the Sterns and Foster last us a few years by buying a 3 inch latex topper ($300) for the mattress after the divots and the middle hump appeared.
I did a lot of Sleep Number Research today, and started the day off all ready to buy and spend around $2100 for the mattress without the frame.
My daughter has a serta perfect sleeper double pillow top “top of the line” mattress I bought her at a federal bankruptcy sale about 7-8 years ago for a song – and that is hands down, the most comfortable bed in the house….
Our problem with the spring mattress was wife does jumpingjacks in her sleep and I sleep SUPER lightly so I would wake up.
Then I really started laughing when I found on the Costco site a mattress which is a two sided air mattress style, with 3 inches on memory foam on top.
If you are a couple who like to sleep cuddled or spooned together in the middle of the mattress then you get a big crater in the middle of the bed from the weight of both bodies over several months.
The reason anyone returns a latex or memory foam mattress is usually that divots appear after a few months where your body sleeps on the mattress.
I have spinal osteoarthritis, and I need something that works better than a traditional mattress… Air mattresses have been good, with a tempurpedic cushion on top, but it doesn’t take much to make an air mattress fail: one cat-paw, claws extended or two kids using the mattress as a trampoline.
One thing about price comparison or testing a mattress at one store and then buying at a warehouse club is that mattress stores do not use the same name for the same mattresses in order to prevent you from price shopping.
It’s very unlikely that you will be able to find the exact model of a mattress you test drive in a store at Costco because there is a ton of white-labeling and different models (even within the same brand) depending on the distributor.
“No-flip” mattresses are touted as being convenient and easy for the consumer, but in reality they are huge money savers for mattress giants – basically, half the manufacturing cost and mattress life at the same sale price.
The funniest information I found online about buying a mattress was walk into your local mattress store, ask the salesman what is on sale and then yell in unison with him, “EVERYTHING’S ON SALE”.
I had very good luck finding a queen size mattress at Sam’s Club maybe 4 years ago, and paid maybe $400 (mattress & boxspring) for what I believe is comparable to a $750-$1,000 furniture/mattress store.
Many of what we saw were “last year” models and they took a larger percentage off the price of the mattress the longer it had been in the store.
Make sure to negotiate delivery and disposal of your old mattress with the price and don’t be afraid to walk out on a good deal if you’re not 100% sold.
I ended up buying a memory foam topped mattress with a cooling layer (important for foam) from Costco for about half what most mattress stores were offering.
When my husband and I bought a new bed a couple of years ago we went to an outlet store for a name brand mattress manufacturer.
Wow, I’m fascinated! When I moved to Portland I went to PJ’s Sleep Shop on Hawthorne and bought myself a mattress and boxspring for $250, which included frame and delivery.
For my part, I bought a pillowtop mattress and boxsprings set from Costco about ten years ago, and it’s holding up extraordinarily well.
I ended up with a queen size memory-foam pillowtop with foam encasement with boxspring for just a bit under $1000 out the door – on a mattress with a tag price of $2000.
They are in any common mattress, you have to go out of your way to find natural materials like wool, latex, memory foam, etc, that won’t have it.
We bought a memory foam mattress on Overstock and we absolutely love it.
I’m glad I did because I didn’t like it much! So, try “sleeping around” and see if you can find the perfect mattress that way.
As far as the beds being no flip, that’s because a lot of them have pillowtops that are 10″ thick and it would not make sense to have a mattress that is even thicker with that on both sides (you’ll need to buy deep pocket sheets for most mattresses on the market today as it is).
A side benefit is that we were able to replace the mattress on an electric hospital bed at the same time for a very reasonable price, and shipping cost didn’t change.
We shopped at a few “normal” mattress stores and it felt a lot like buying a used car from the shadiest people in town.
I bought the mid-range latex mattress from Ikea (queen size, $699) and I LOVE it.
10 years is a pretty standard warranty but be sure to get a protector (I bought mine from, not the mattress store) to ensure it doesn’t get stained as this does indeed void the warranty.
We got our memory foam mattress online and love it.
In my experience, it’s virtually impossible to find the exact mattress at two different stores.
It’s been years since I slept well at home, but sleeping on this mattress was no problem.
We bought our last mattress from Ikea — a midrange inner-spring, and I find it quite comfortable.
When I went looking for a king size mattress after getting married, I found that the discounts at Sam’s were far greater for the queen than it was for the kind, enough that I wasn’t willing to take the risk of the lack of a better chance of trying it out.
She recommends a 100% natural latex mattress for its long life – 20+ years, renewability and sustainability, and biodegradability.
Go to Sleepy’s or whatever mattress store you like, find a bed you like, then sit and wait out the grueling back-and-forth negotiation that has to take place and if the price doesn’t come down by 50% off the tag then go to the next closes Sleepy’s (or whatever) and tell them you want X bed for X dollars.
Since we were moving from a futon to a real bed in our first apartment, the frame and delivery were musts, and even with some additional shopping around during those 30-days, (looking for other furniture), our deal on the actual mattress price didn’t suffer for the free stuff.
They’re also going to try selling you a “mattress protector” or “mattress pad.” If it is a cushioned pad, then don’t bother; you are getting a new bed so why in the world would you need a pad for it, right? But, if it is a waterproof style that comes with a stain warranty for the bed, then it is worth thinking about.
Go to Sleepy’s or whatever mattress store you like, find a bed you like, then sit and wait out the grueling back-and-forth negotiation that has to take place and if the price doesn’t come down by 50% off the tag then go to the next closes Sleepy’s (or whatever) and tell them you want X bed for X dollars.
We bought our mattress, a sealy I think, from a local independent Mattress store because we liked how it felt and the price was very reasonable.
If you are looking at an innerspring mattress, ask whether the bed has any kind of “edge support.” The edge where you get out of bed is the first place that will break down, so the mattress should either have some type of heavier steel gauge for the coils or some sort of heavier foam around the edge.
“This article reads like it is – a sales pitch from a guy whose family has been in the mattress business for X years.
Learned several years ago while shopping for a mattress that different stores will have the exact same mattress as another store, but with a different name on it (same brand).
If you’re dying for a Temperpedic mattress, but don’t want to shell out an insane amount of money, you can get comparable memory foam matresses at Costco or for much less.
The mattress I’m currently sleeping on I’m disappointed by, having not known anything about mattresses when I made the purchase.
One thing you will not find at your local mattress store is a wide selection of Air Mattresses.
A salesperson actually told me to buy a cheaper/less comfortable mattress because “children don’t really need the extra comfort”.
Mattress manufactures contractually set minimum prices that they allow retailers to sell their mattresses at, so they either have to price them at that minimum or overprice them and negotiate.
That’s $400 per year! (the mattress I own now cost that much) Who can afford that, for one thing? And for another, I have heard way too many people like Beth and Mark above say that mattresses are grossly overpriced and there are ways to get them for less.
We found stores would price match if we found the same brand mattress with the same coil count (indicating the same exact mattress).
We just bought a new Stearns & Foster king size bed from Sealy’s Mattress and More stores.
Heck, after reading all the mattress articles I’m not even sure what the words “firm” and “soft” mean anymore.
This article reads like it is – a sales pitch from a guy whose family has been in the mattress business for X years.
I remember it saying how it is hard to compare prices because one company gives the same mattress different names depending on what store it will be sold in.
My wife and I just bought a mattress (Seriously JD, why is it that we’re always doing the same thing at the same time…) We found Sleepy’s too salesy.
“Mattress salespeople are pretty good at finding the best fit for customers” – I had to chuckle at this item.
We paid about $1200 for the lower-end queen size mattress and “foundation” (basically the box spring that supports the mattress).
I’ve never paid more than half price for a mattress.
The salesperson there adviced me to buy the waterproof mattress protector, in case there were any “accidents”, and that was good advice.
I eventually bought a very nice pillow top mattress at another store.
Not sure if this will be helpful, but some other bloggers just bought a new mattress that they heavily researched and decided to go with an environmentally friendly version.
If you are looking for an Air Mattress – check out to see all of the available options and reviews of the top mattresses.
We knew some of these when we bought the mattress I have now and I think we made a good buy.
I do not notice any difference in the feel of the mattress and 2 years later it’s still looks and feels like it’s brand new.
If a store is willing to negotiate mattress prices, then they are overpriced, so make sure you get them down a considerable amount.
You might not want to sleep on an Air Mattress every night, but they sure are useful for when you have guests in town.